Compare
AfterShip is for your shoppers. GiftDesk is for the team that sent the gifts.
Already using AfterShip? Keep it. GiftDesk does a different job: one page per gift client, so they can see which gifts were delivered, which are on the way, and which are stuck.
Different jobs
Order tracking follows one order. GiftDesk follows every gift on your list.
Flip between the two to see why a shop can use both.One shopper checks one order.
Order → carrier → shopperA gift team sees the whole batch.
Your list → shop → every gift → the right teammateWhere the handoff breaks
Why a shopper tracking page doesn’t work for gifts
- Your gift client wants one page for 60 people, not 60 tracking links
- The person asking “where is it?” is the client, not the person getting the gift
- What they need next is a follow-up: a thank-you, a check-in, or a problem to fix
How they differ
AfterShip
Tracking pages and updates for shoppers who bought from you.
GiftDesk
One live page per gift client, an owner and alerts for each person (Pro), and a gift page with the gift team’s name on it, all from your Shopify orders.
Together
Plenty of shops keep AfterShip for shoppers and add GiftDesk for gift clients. Different jobs.
Honest non-goals
No. We’re not building another AfterShip. Shopper tracking stays with tools made for shoppers. GiftDesk is for the team that sent the gifts.
No. GiftDesk reads the tracking on your Shopify orders. The carrier link is still on the gift page, just not first.
The Shopify store pays for campaign capacity. Gift client teams pay for seats. Recipients never pay. Often the gift team asks for it; the shop pays the App Store bill.