Kit & swag shops
Multi-client desks. Exceptions only.
You fulfil the kits. Each gift client gets a live desk for their recipients. Campaign writes stay on your store — clients own confirmation and follow-up. Your ops stops living in screenshot chains.
14-day Pro trial. No charge until it ends.
Client operations
Separate every client batch without multiplying inbox work.
See how store-defined campaigns become scoped client desks and a focused exceptions queue.Tagged orders join automatically.
Where the handoff breaks
Gift-client WISMO was never meant for your inbox
- Agency and brand clients email for status every week — often 8+ hours of support per active client desk
- Your team re-sends the same tracking links per kit drop
- A multi-recipient seed does not fit a one-order retail portal
How kit shops use GiftDesk
Import the client list, create orders
Clients export Shopify-ready CSV or share a handoff. You create orders on your store — GiftDesk never writes Admin for them.
Tag and share one desk per client
Campaign membership uses store-defined tags. Their team sees live fulfilment for their people only.
Stay on exceptions
The gifter owns confirmation. Your ops handles stuck shipments and address escalations — not “where is my package” for forty names.
FAQ
You are the fulfilling merchant with many gift clients. The stake is WISMO offload and multi-client desks — not LP relationships or embargo timing.
No. They sign in with Google for seats and open the desk you share. You are the Shopify merchant.
No. Orders always stay on your store. Clients hand you a clean list; you import and create. That is intentional — you keep fulfilment control.
Tracking follows whatever carriers you use in Shopify. GiftDesk does not calculate customs or duties.
You pay for campaign capacity (Starter / Pro / Plus). Client teams pay for seats separately — two free, then $9 each.
Pro unlocks multi-client gift ops patterns: scoped alerts, full tickets, Slack outbound, assign-friendly desks, and longer history. Starter is one client desk.