The gifting journey
Then come 60 tracking numbers, a spreadsheet nobody updates, and the question nobody wants to ask: did you get it?
Names in one sheet, tracking numbers in another, status in someone's inbox. It works at 15 gifts. At 80, it stops fitting in anyone's head.
Delivered, on the way, or stuck, for every person on the list. It updates itself from your shop's Shopify orders. Nothing to import.
See a live gift listOn Pro, each teammate hears when one of their people's gifts is delivered or the carrier reports a problem. Not every scan. Not weeks later, from a client who never said thanks.
The arrival
No chasing, no guessing. Follow up only where something went wrong.
A cleaner handoff
Your team keeps the list, the shop ships, and everyone sees the same page.
Names, addresses, and who owns each person, in one list your whole team shares.
Export a Shopify-ready CSV or share the list. The merchant imports, creates the orders, and tags the campaign. GiftDesk never writes orders into their store.
When the shop ships, every gift shows up on your page: delivered, on the way, or stuck. On Pro, the teammate who owns that person is told.
A live GiftDesk
Scroll through the campaign journey or choose a view. Every surface uses the same records and ownership model.
Demonstration with sample data. Controls only change this illustration.
One page for the shop and the gift team
The shop keeps its orders in Shopify. Your team sees every gift and follows up in your own name.
Common questions
No. The page fills in from the tracking on your shop’s orders, so nobody has to ask. “Delivered” means the carrier marked it delivered. On the shop’s Pro plan, whoever owns that person is told when it’s delivered or stuck. If the recipient does look, they see your name, not the shop’s.
Keep it for planning. The problem is the delivery column: someone has to fill it in by hand. GiftDesk fills it in for you, from the shop’s orders, for every person. Under about 15 gifts a season, honestly, a sheet is fine.
The store pays for campaign capacity through the Shopify App Store. Gift teams get a free workspace with two seats and add seats at $9 each per month. Recipients never pay.
No. We can’t move a package. We make sure the right person hears when one is stuck, instead of finding out weeks later from a client who never said thanks.
Holiday gifts coming up?
Start with your team. Bring in the shop when the list is ready.
