Integrations
GiftDesk shows where every gift is, from the tracking on the shop’s Shopify orders. Gift teams keep their people list and can import it from a CRM. The shop still creates every order.
Required
- Shopify: orders, tags, and tracking. The shop picks which orders belong to a client with its own tags. Install
Gift team imports
- HubSpot, Salesforce, Apollo: connect in portal Settings to import people into your workspace (not a full CRM replacement)
- CSV: upload people and export a Shopify-ready customer CSV for the merchant to import and create orders
Collaboration
- Slack: optional, on Pro and up, when a channel is picked for the gift batch
- Email alerts: the teammate who owns a person is told when the gift is delivered or the carrier reports a problem (Pro)
Plus API
Plus includes a shop-scoped read API for campaign shipments and status. Auth, rate limits, and resources: API documentation.
International & carriers
Status follows whatever carriers the merchant uses in Shopify. GiftDesk does not calculate customs, duties, or multi-currency. Those stay with the shop and whoever ships for them.
Roadmap
- Additional e-commerce platforms (e.g. WooCommerce, BigCommerce)
- Deeper CRM sync beyond people import
- Public status monitor history