Harbor & Co.
Client gifts closed without the ops screenshot chain
A corporate gift ops team owned one people list, handed a Shopify-ready CSV to their kit shop, and confirmed a 120-recipient client batch from a shared desk.
- 22
- Hours chasing status cut
- 94%
- Recipients confirmed delivered
- 9
- Address fixes before recipient chase
Harbor & Co.
Managers finally owned their rows. We did not re-key addresses into Admin twice — and failed apartment numbers went to the right person, not a shared inbox.
Marcus Ellison, Corporate Gifting Lead
- Hours chasing status cut
- 22
- Recipients confirmed delivered
- 94%
- Address fixes before recipient chase
- 9
